Ineffective Staff, Ineffective Supervision, or Ineffective Administration? Why Some Nursing Homes Fail to Provide Adequate Care

John E. Sheridan, John White, Thomas J. Fairchild

Research output: Contribution to journalArticle

67 Scopus citations

Abstract

This study involved 530 nursing staff working in 25 for-profit and nonprofit nursing homes, two of which failed to meet resident care standards required for state recertification. Staff members’ job attitudes, opinions regarding elderly residents, and perceptions of the organization climate varied between the successful for-profit and non-profit homes. The organization climate in the failed homes was significantly different from the climate in either the successful for-profit or successful nonprofit homes.

Original languageEnglish
Pages (from-to)334-341
Number of pages8
JournalGerontologist
Volume32
Issue number3
DOIs
StatePublished - Jun 1992

Keywords

  • Organization climate
  • Quality of care
  • Total quality management

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