A reduction in emergency department use by children from a parent educational intervention

Stuart J. Yoffe, Robert W. Moore, John O. Gibson, Nemat M. Dadfar, Rebecca L. McKay, David A. McClellan, Tse Yang Huang

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Abstract

BACKGROUND AND OBJECTIVES: A substantial proportion of emergency department (ED) visits by children are for non-urgent care. The objective of this research is to determine whether a parent-focused educational intervention can reduce non-urgent ED visits. METHODS: A regional hospital system (which includes a central hospital, four satellite hospitals, and two primary care clinics) provided monthly data retrospectively from January 2006 to October 2007 on ED visits by children. The same information was provided prospectively from November 2007 to April 2009. Starting in November 2007, a family medicine residency program affiliated with the same hospital network distributed a 6.7 grade reading level booklet on non-urgent care of children to the parents who brought their children to the outpatient clinic. The number of ED visits as a proportion of outpatient clinic visits at the residency program was calculated for each month and compared to historical and geographic trends. RESULTS: Long-term changes were observed only among the intervention group. There was a substantial and statistically significant reduction in ED use for non-urgent care of children. There was also a proportional reduction in ED charges for this group. CONCLUSION: An educational intervention among parents can substantially reduce non-urgent ED visits for their children.

Original languageEnglish
Pages (from-to)106-111
Number of pages6
JournalFamily Medicine
Volume43
Issue number2
StatePublished - 1 Feb 2011

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Hospital Emergency Service
Internship and Residency
Child Care
Ambulatory Care Facilities
Satellite Hospitals
Parents
Pamphlets
Ambulatory Care
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Primary Health Care
Medicine
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Yoffe, S. J., Moore, R. W., Gibson, J. O., Dadfar, N. M., McKay, R. L., McClellan, D. A., & Huang, T. Y. (2011). A reduction in emergency department use by children from a parent educational intervention. Family Medicine, 43(2), 106-111.
Yoffe, Stuart J. ; Moore, Robert W. ; Gibson, John O. ; Dadfar, Nemat M. ; McKay, Rebecca L. ; McClellan, David A. ; Huang, Tse Yang. / A reduction in emergency department use by children from a parent educational intervention. In: Family Medicine. 2011 ; Vol. 43, No. 2. pp. 106-111.
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Yoffe, SJ, Moore, RW, Gibson, JO, Dadfar, NM, McKay, RL, McClellan, DA & Huang, TY 2011, 'A reduction in emergency department use by children from a parent educational intervention', Family Medicine, vol. 43, no. 2, pp. 106-111.

A reduction in emergency department use by children from a parent educational intervention. / Yoffe, Stuart J.; Moore, Robert W.; Gibson, John O.; Dadfar, Nemat M.; McKay, Rebecca L.; McClellan, David A.; Huang, Tse Yang.

In: Family Medicine, Vol. 43, No. 2, 01.02.2011, p. 106-111.

Research output: Contribution to journalArticle

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Yoffe SJ, Moore RW, Gibson JO, Dadfar NM, McKay RL, McClellan DA et al. A reduction in emergency department use by children from a parent educational intervention. Family Medicine. 2011 Feb 1;43(2):106-111.